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Question? Email Us
If you do not live in our area you may send us an email with the make, model general condition and some photos or your firearm along with your desired trade value or asking price and we will contact you if we believe we can reach a deal.
We are located in central Kentucky just outside of Lexington. Our mailing address and other contact information is below:
45 Damon Court
Winchester, KY 40391
- We will only offer a product and services we personally would use.
We are a privately owned company that was formed to produce custom firearms that are affordable and reliable. We have decided to offer other products and services to our customers to supplement our sales in order to keep our products affordable. The following is our pledge to you:
Firearms, Magazines and Other Product Restrictions
Firearms and other restricted products require items to be shipped to a Federal Firearms Licensed Dealer (FFL). If you are buying a product that must be shipped to an FFL you should contact your FFL get their information or contact us and we can refer you to a FFL in your area.
Due to ever-changing product restrictions customers should check their local and state laws to be sure their purchase is legal. We have a hyperlink to a list of restrictions we are aware of on a product so you may check the restrictions that we are aware of as of the date noted. But please check with your local law enforcement agency for current information.
Customer Service for Our Custom Firearms
If you have issues with our custom firearms please contact us via email or phone.
Defective Products and Warranty Claims
If your product is defective or is not in proper working order when you receive it you should contact the manufacturer first. Defective items and Warranty Claims will be handled in accordance with the Manufacturer's guidelines and instructions to us, thus if the Manufacturer ask you to go through us to handle your claim, be sure to write down the contact information for the person you communicated with.
Important Exchange and Refund Information
Please be sure you read the following information before you return your items so you will know what to expect when you return products for exchange or refund.
- We are sorry but sales of the following items are final so we do not accept returns or exchanges:
Exchange and Refund Instructions
If you need to return merchandise for an exchange or refund please be sure to read the Information above and follow the instructions and guidelines below:
- Please contact us via phone or email for a Return Merchandise Authorization (RMA) number and write the number on the package. If you
Refused or Undeliverable Packages
If you refuse delivery of a package or the address you gave us is incorrect and undeliverable, you will be charged shipping fees both to you and shipping fees to our warehouse, plus the standard restocking fee.
Products Damaged or Lost in Shipping
Please contact us as soon as possible if your product was damaged in shipping or lost by the carrier. Your shipment is fully insured and guaranteed for safe delivery and we will assist you in filling a claim for loss. UPS normally takes about 7 days to investigate a claim. We can not refund or reship any item until they complete their investigation. When UPS issues a claim payment authorization, we will reship or issue a 100% refund including shipping based upon your instructions .
If we are able to cancel your order prior to packing we will be happy to do so. Well maybe not happy but we will do so free of charge less credit card fees. The banks charge us so we just want to cover our costs. We do reserve the right to cancel any order at any time.
Due to the nature of some items that Select Guns sells you must verify your age and agree to the following terms and conditions for your purchase. By agreeing to our terms & conditions, you are making the following declarations:
Your Declarations When You Buy From Select Guns
Legal Purchase: I acknowledge this dealer does not authorize that I may lawfully purchase, possess, carry or operate any items I purchase from this website. I understand the legality of the merchandise I am ordering and I declare that I am of legal age and have no other legal disabilities.
Release of Liability and Agreement to Indemnify and Defend: I agree Select Guns, LLC (SG) and/or its Officers and Members are not responsible for the use or misuse of any of their products. Furthermore, I acknowledge that I alone am responsible for how a product is used by me and by any other party. In the event that any other party files a claim of any kind against SG, I will indemnify and pay to defend SG (DBA SelectGuns.us) and its owners, members, agents, officers, and employees against any resulting civil liability or criminal prosecution. Additionally, by placing an order with SG, I explicitly agree to release SG from any and all liability arising from or related to the products purchased to include but not limited to the use of the product, the storage of the product, and the transportation of the product. Finally, I agree SG's maximum liability will not be greater than the actual amount paid for a product or service, plus normal shipping and handling fees.
Litigation: I agree that any legal controversy or legal claim arising out of or relating to this Agreement, Select Guns LLC's(SG) services or products shall be resolved in the jurisdiction of Clark County, Kentucky. By making a purchase from SG, I agree to submit to the jurisdiction of Clark County, Kentucky, and specifically waive any defense of lack of jurisdiction. I further agree access to SG through the Internet shall not be construed as SG doing business in any state or legal jurisdiction other than the State of Kentucky and this Agreement shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to SG's conflicts or choice of legal principles. Additionally, in any legal action arising out of or relating to this Agreement, SG's services or products, I agree the Clark County Court, State of Kentucky, shall have sole and exclusive jurisdiction and venue, over such action, or if that court lacks subject matter jurisdiction, the United States District Court for Clark County Kentucky, shall have sole and exclusive jurisdiction and venue over such action.
General: I agree this Agreement shall be governed in all respects by the laws of the State of Kentucky as such laws are applied to agreements entered into and to be performed entirely within Kentucky between Kentucky residents. Further, I understand Select Guns LLC (SG) does not guarantee continuous, uninterrupted, or secure access to their services, and operation of this site may be interfered with by numerous factors outside of SG's control. I agree, if any provision of this Agreement is held to be invalid or not enforceable, such provision shall be struck and the remaining provisions shall be enforced. Additionally, I agree that this Agreement and all incorporated agreements may be automatically assigned by SG, in their sole discretion, to a third party in the event of a merger or acquisition. I understand headings in this document are for reference purposes only and in no way define, limit, construe, or describe the scope, or extent of such section and agree SG's failure to act with respect to a breach by me or others does not waive SG's right to act with respect to subsequent or similar breaches by others.